Refund policy
7-Day Return, Refund & Replacement Policy
Customer satisfaction is important to us.
If you receive a damaged, defective, incorrect, or incomplete order, please contact our support team within 7 days of receiving your package.
Eligibility Requirements
To qualify for a return or replacement:
- Product must remain unused.
- Product must be returned in original packaging.
- All included accessories must be returned.
- Proof of purchase may be required.
Replacement Policy
If your order arrives damaged or incorrect, we will review your claim and arrange a replacement where applicable.
Refund Policy
Approved refunds are processed within 7–14 business days after inspection.
Refunds are issued through approved payment methods.
Shipping fees are non-refundable.
Return Conditions
Returns may not be accepted if:
- Product has been used.
- Product has been damaged after delivery.
- Original packaging is missing.
- Return request is submitted after the eligible period.
Contact Support
For return or replacement requests, please contact our customer support team with your order details.